Uluwatu

Legal

Privacy Policy

Last updated: 19 July 2026

This Privacy Policy explains how Uluwatu OÜ (“we”, “us”, or “our”) handles personal information in connection with our website, mobile applications, and SaaS products (together, the “Services”). We are committed to protecting your privacy and handling your data transparently and in line with the EU General Data Protection Regulation (GDPR).

1. Who we are

Uluwatu OÜ is a company registered in the Estonian Business Registry under registry code 17522607, with its registered office at Männimäe/1, Pudisoo küla, Kuusalu vald, Harju maakond, 74626, Estonia. For any privacy question, contact us at info@uluwatu.ai.

2. Information we collect

Depending on how you use our Services, we may process:

  • Information you provide — such as your name and email address when you contact us or create an account.
  • Usage and device data — such as app or page interactions, device type, operating system, and general diagnostics, used to keep our Services working and to improve them.
  • Support communications — the content of messages you send us so we can respond and provide support.

3. How we use your information

We use personal information to:

  • provide, operate, and maintain our Services;
  • respond to your enquiries and provide customer support;
  • improve, secure, and develop our products;
  • comply with legal obligations.

4. Legal bases

We process personal data where it is necessary to perform a contract with you, where we have a legitimate interest in operating and improving our Services, where you have given consent, or where we must comply with a legal obligation.

5. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our Services (for example, hosting and analytics providers), who are bound to process it only on our instructions, and with authorities where required by law.

6. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, or as required by applicable law.

7. Your rights

Subject to applicable law, you have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact us at info@uluwatu.ai. You also have the right to lodge a complaint with your local data protection authority.

8. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

9. Children's privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from them.

10. International transfers

Where personal data is transferred outside the European Economic Area, we rely on appropriate safeguards, such as the European Commission's standard contractual clauses.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please email info@uluwatu.ai.